AI-powered customer relationship platform
Know every customer.
Move every relationship forward.
A customizable CRM with formula and AI fields, conversation-updated customer memory, configurable reports and workflows, enrichment, personalized outreach, and AI voice agents—all in one refined workspace.
No credit card required · Free core CRM with no package expiry
Here is where your attention will have the most impact.
- Proposal₹18.4L
- Negotiation₹12.7L
- Qualified₹17.1L
Observed in internal tests using real meeting and email conversations; results vary with source quality.
Important facts stay visible on the customer profile with their supporting context.
Custom objects, formula fields, AI fields, reports, and workflows share one connected data model.
From customer signal to accountable action
One customer story. Five connected steps.
- 01Capture
Build a complete customer record
Connect people, companies, deals, tasks, custom records, ownership, and the context your process actually needs.
Explore capture - 02Update
Let new conversations refresh the CRM
Process connected meetings and email to keep supported facts, requirements, objections, commitments, and next steps current.
Explore update - 03Remember
Carry the useful facts into customer memory
Keep important evidence on the customer profile instead of asking a teammate to search through hundreds of conversations.
Explore remember - 04Act
Turn context into accountable work
Create the task, prepare the message, update the record, or start a governed workflow with a clear owner.
Explore act - 05Learn
Make every next decision better informed
Return activity and outcomes to the unified customer story so reports, workflows, and AI use the latest context.
Explore learn
- Meeting captured Phased rollout required; operations and finance must approve the plan.
- Email captured Budget approved; final pricing requested before Friday.
- Customer memory updated Decision criteria, requirements, objection, commitment, and source evidence are current.
- AI-assisted next action Prepare final pricing and create a follow-up task with the relevant context attached.
The important parts, connected
A CRM for customer data, intelligence, and execution.
Conversation intelligence
Let meetings and email keep the CRM current
Connected conversations update customer facts, requirements, objections, commitments, and next steps so the CRM—and the AI working from it—starts with fresher context.
Product example90%+ accuracy observed in internal tests with real conversations; results vary with source quality.
Explore conversation intelligenceCustomer memory
Find the important fact without reading hundreds of threads
A customer memory on the profile brings durable facts from meetings and email into one reviewable view, with the source conversation kept close.
Product exampleCustomer profile → facts, requirements, objections, commitments, and next steps
Explore customer memoryCustom objects
Model invoices—and the rest of your business
Create custom objects, add typed fields, and connect them to CRM records without forcing every business process into contacts and deals.
Product exampleCompany → People → Deals → Invoices
Explore custom objectsAI Assistant
Manage and analyze CRM work from one assistant
Ask questions across authorized customer context, investigate records, prepare for meetings, identify risk, and turn grounded recommendations into reviewable work.
Product exampleAsk → analyze → explain → prepare the next action
Explore AI CRMPredefined + custom workflows
Use optimized P0/P1 workflows or build your own
Enable prioritized built-in automation, or create a personalized scheduled workflow from triggers, CRM data, conditions, and actions with visible run history.
Product exampleEvery day at 7:00 PM → declining contact revenue → owner follow-up task
Explore workflowsConfigurable reports
Answer the question your team actually has
Choose a CRM or custom object as the source, then configure the metric, filters, grouping, time window, and visualization in one live report editor.
Product exampleInsight → Invoices → Sum → Amount
Explore reportingEnrichment waterfall + agent
Fill contact gaps and research the company
Run connected enrichment providers as a waterfall, preserve trusted CRM values, and use a research agent to ground company context in its own website.
Product exampleContact providers → verified gaps → company website research
Explore enrichmentSequences + personalized campaigns
Coordinate relevant outreach across multiple steps
Build multistep outreach sequences and personalized email campaigns from CRM context, then return delivery, replies, outcomes, and follow-up to the same customer view.
Product exampleAudience → personalized email → follow-up steps → CRM outcome
Explore outreachAI voice + unified conversations
Capture early answers without losing the conversation
Use a bounded AI voice agent for an approved first set of questions, then keep its transcript and answers beside email, meetings, WhatsApp, calls, and notes.
Product exampleApproved questions → transcript → answers → customer memory
Explore AI voiceCalculated + AI-powered fields
Turn CRM context into values your team can use.
Calculate from the data already in your CRM.
Build typed calculations from local, related, formula, and AI-generated fields. Results recalculate from current data across Companies, People, Deals, and custom objects.
ROUND({{invoice.amount}} - {{invoice.paid}}, 2)- Amount
- ₹1,25,000
- Paid
- ₹80,000
- Balance
- ₹45,000
- Validate and preview before saving
- Filter, sort, export, report, and automate with results
Turn a prompt into a field your team can act on.
Insert only the CRM values the agent needs with {{ }}, choose a result type and model, then save the generated value on the record. Tavily public-web research is available when needed.
Research {{account.website}} and summarize its positioning.{{ }}→Agent + web when needed→Typed value- Run on Companies, People, Deals, and custom objects
- Rerun from grids or records; changes appear in activity history
Shape the system around your process
Configurable reports and workflows, without starting from zero.
Build each report around the decision in front of you.
Use People, Companies, Deals, or custom objects as the source. Then configure filters, metrics, grouping, segmentation, date ranges, intervals, targets, and the visualization that makes the result clear.
- Insight
- Historical values
- Funnel
- Time in stage
- Stage changed
Describe the outcome, then control every block.
Start in plain language or from an empty canvas. Review the generated trigger, actions, inputs, and connections; save a draft, publish a version, activate it, and inspect run history from the same workspace.
- 01
Find contactsWith linked deal history across the last 12 months
- 02
Calculate revenueSum each contact’s linked Deal “actual amount” by month
- 03
Check the trendInclude the current partial month and detect a sustained decline
- 04
Create follow-up taskAssign the contact owner the evidence and next action
P0/P1-OPTIMIZED WORKFLOW LIBRARY
Important workflows are ready when your team is.
Start with prioritized, optimized workflows instead of a blank canvas. Enable only what you need, tailor the business context, and retain explicit safety and evidence rules.
First-deal follow-up drafts
Prepare a personalized draft and an owned review task when a contact’s first deal is created.
Inbound email reply drafts
Turn a matched customer email into a contextual reply draft that stays ready for human review.
Task priority recommendations
Maintain an explainable work order for each user’s pending tasks without changing the priority they set.
Meeting and call enrichment
Capture summaries, requirements, objections, next steps, and supported CRM updates from transcripts.
Email conversation enrichment
Extract grounded customer facts, recommendations, tasks, and optional reply drafts from email threads.
Deal engagement and close likelihood
Keep deal engagement, likelihood, health, and risk current with transparent, rules-based reasons.
Contact engagement and lead quality
Classify contact engagement and lead quality from real customer activity—not profile edits alone.
Account intent, health, and churn risk
Aggregate account activity, deals, tasks, and renewal timing into explainable commercial signals.
Meet customers where they work
Every conversation strengthens the same customer memory.
Personalized campaigns and sequences
Connect Gmail or Outlook, create CRM-grounded campaign messages, run multistep follow-up, and keep delivery and replies attached to the customer.
Explore channelShared customer conversations
Keep messages, identity, ownership, and follow-up visible in the same unified conversation view—not on one person’s phone.
Explore channelCustomer memory after the call
Prepare from the profile, capture the conversation, and update supported facts, commitments, and owned work.
Explore channelHuman calling and bounded AI qualification
Ask an approved first set of questions, capture answers and transcripts, and return the outcome to the customer profile.
Explore channelBring your CRM history with you. Leave the source untouched.
Discover or preview available records, align owners, and follow every import through a clear outcome report.
Explore CRM integrationsHubSpot
Bring companies, contacts, deals, pipelines, stages, relationships, and compatible properties into Intelligent CRM—with owner mapping along the way.
- Choose the record types you want to move
- Map HubSpot owners to workspace teammates
- Re-import while preserving local edits
Pipedrive
Move organizations, people, pipelines, deals, supported custom fields, and optional activities and notes into Intelligent CRM.
- Preview source counts before importing
- Map owners and preserve supported relationships
- Track progress while the import runs in the background
Both integrations are admin-managed, one-way imports—not continuous sync. Source-linked repeat imports update matched records without overwriting local edits.
- Read-only OAuth
- Admin managed
- Background progress
- Microsoft
- Slack
- Apollo
- Dropcontact
- Coresignal
- People Data Labs
Designed around real operating models
Flexible enough for the way your team sells.
Replace spreadsheets without adding an administration department.
Give a growing team one dependable place for customer records, pipeline, communication, and follow-through.
Explore CRM for small businessKeep long buying cycles and every stakeholder connected.
Model accounts, buying committees, requirements, custom records, deals, and commercial commitments together.
Explore complex sales workflowsMove from activity tracking to consistent execution.
Prioritize the right work, coordinate outreach, and make pipeline reviews more useful with current evidence.
Explore sales automationUseful AI needs accountable controls
AI and workspace boundaries your team can explain.
Customer data can shape recommendations, analysis, drafts, enrichment, and automation while people retain visibility over the evidence and the work that follows.
- Workspace-grounded AI AssistantAnalysis uses shared CRM records and the person’s authorized private context.
- Shared CRM collaborationWorkspace members use one customer record set while roles continue to govern administrative actions.
- Architectural team isolationTeam scope is enforced in the data architecture so one team’s records are not exposed to another.
- Protected source valuesEnrichment fills useful gaps without silently replacing trusted CRM data.
- Review before consequenceImportant messages, updates, and workflow decisions remain visible and reviewable.
Primary contactOpen dealRecent meetingPricing brief
Pricing without the scavenger hunt
Start free. Add the complete execution layer when it earns its place.
Free
A complete customer workspace for organizing people, companies, deals, tasks, custom records, and shared team context.
- Core CRM and team workspace
- No package expiry
- Companies, people, deals, and tasks
Pro
Every current Pro capability with one shared team AI allowance and unlimited seats. Pay $300 annually and save $60 / year.
- Every CRM feature
- Unlimited seats
- 1,000 team credits monthly
- 12,000 team credits annually
Usage allowances and package details are shown in full on the pricing page. Free is $0; Pro is one flat package price with no per-seat multiplier. Add 5,000 additional shared team credits for $100; expires at the end of your current billing period.
BUY WITH YOUR EYES OPEN
Compare the operating model, not the feature-count theatre.
Questions buyers ask
A clearer answer before you create a workspace.
01What makes Intelligent CRM different from a traditional CRM?
Intelligent CRM combines a customizable CRM, flexible data models, configurable workflows, and bounded AI voice agents in one refined workspace. Conversations, customer memory, reporting, enrichment, outreach, and automation remain connected to the same customer records, helping the responsible teammate understand what changed and move the relationship forward.
02How do conversation intelligence and customer memory work?
Connected meeting and email conversations can keep CRM context current and contribute durable facts to customer memory on the customer profile, so teammates do not need to search through hundreds of conversations. In internal tests using real conversations, conversation intelligence measured more than 90% accuracy; results can vary with source quality.
03What is included in the Free package?
The Free package has no package expiry and includes the core CRM workspace: companies, people, deals, tasks, meetings, notifications, custom fields, custom objects such as Invoices, linked records, formula fields, saved views, people lists, CSV import, and filter-aware export. Teams can establish a flexible customer system before deciding whether they need Pro execution features.
04What are formula fields and AI fields?
Formula fields calculate live, read-only values from CRM and related-record data. AI fields use a team-written prompt, substitute only the CRM values referenced with {{ }}, and store a typed result on a company, person, deal, or custom-object record. AI fields can run manually, periodically, when empty, or when referenced fields change. The agent may use Tavily for public-web research when needed; AI runs count toward team AI usage, and changed values appear in record activity.
05What changes with Pro?
Pro costs $30 per month with 1,000 shared team AI credits or $300 per year with 12,000 shared team AI credits upfront, and includes every current CRM feature with unlimited seats. A $100 add-on provides 5,000 additional shared team credits that expire at the end of the current billing period.
06How does data enrichment work?
A contact enrichment waterfall can use connected providers to fill useful gaps while preserving trusted CRM values. A separate research agent can investigate a company using its own website to ground company context before that research is used in CRM work.
07Which outreach and conversation experiences are included?
Pro teams can connect Gmail or Outlook, work with WhatsApp conversations, run personalized email campaigns, and build multistep sequences. A bounded AI voice agent can ask an approved initial set of questions. Meetings, messages, transcripts, answers, outcomes, and follow-up remain connected in the unified customer conversation view.
08Can I configure reports and workflows for my team?
Yes. A report can, for example, use Insight, Invoices, Sum, and Amount to total invoice value. The predefined workflow library is optimized around P0/P1 jobs, while custom workflows can combine schedules, CRM data, conditions, and actions. One example runs daily at 7:00 PM, sums each contact’s linked Deal actual amount by month across 12 months, includes the current partial month when checking for decline, and creates an owner follow-up task.
09How does AI use customer data and permissions?
The AI Assistant works from the workspace’s shared CRM records and relationships while private, user-specific sources remain scoped to their authorized user. Team isolation is enforced in the data architecture, while roles, protected values, reviewable recommendations, structured updates, and human control remain part of consequential work.
Need feature-level detail? Review packages and every included capability.
From the research library
Practical ideas for better customer work.
What Are AI Fields in CRM? A Practical Guide to Stored AI-Generated Data
Learn how AI fields turn selected CRM context and optional public research into typed, stored values that teams can review, refresh, and govern.
Read article →How to Write Reliable AI Field Prompts in CRM
Write prompts that use explicit CRM variables, define evidence and typed outputs, permit no result, and control public-web research.
Read article →12 Practical AI Field Examples for Sales, Customer Success, and RevOps
Explore bounded AI-field designs for Accounts, Contacts, Deals, and custom objects, with suggested types, dependencies, prompts, and triggers.
Read article →One customer story. Clearer execution.
Give your team a CRM that moves the work forward.
Start with a free customer workspace. Bring in AI, conversations, outreach, and automation when your process is ready for them.
No credit card required · Free core CRM with no package expiry